If food is provided then it is a ‘first come, first served basis,’ unless the event listing or ticket description clearly states that it is available for a specific time period or for entire event duration. If you cannot attend event, you will not receive refund.Īlcohol, Seating, Food: There is no seating or food unless otherwise stated in event listing. If you do not attend your event, you're still 100% financially liable for your purchase. If you do not show up to the event, you understand that you are forfeiting your ticket(s) and therefore your ticketing fee (the entirety of what you paid) will not be returned to you. Each event has a definitive date, start time and end time. Before purchasing your ticket(s) we urge you to confirm the title, time and location of the event(s) you wish to attend, as there are no refunds. At the time of your order, Eventbrite will place an order for your ticket(s) in the Promoter’s ticketing system, reducing the number of tickets available for the chosen event. This Purchase Policy is a binding contract between you and event Promoter.Įvent Booking: By purchasing a ticket, package or reservation you're entitled to entry to event you're purchasing it for. If you need customer support, Promoter’s email is Policy: By placing an order, you are confirming that you received this policy and are agreeing to abide by the clauses within. Support: If you encounter a problem at the event, you must file a complaint with Promoter within 5 calendar days following the date of the event failure to contact Promoter within the 5-day period will be a complete waiver of your right to request compensation whether monetary or otherwise. If the name on the Credit Card and/or ID does not match the tickets, or if you do not have both the credit card used to make the purchase and government issued identification, you will be denied entry to event without a refund. ALL SALES FINAL: There are NO REFUNDS, NO CANCELLATIONS, no credits, no exchanges, and no transfers after the order has been made.Ĭredit Card & ID: You must present the original credit card used to purchase the ticket and a valid Government Issued Photo Identification (along with your e-tickets that have been emailed to you via Eventbrite when your order was placed): the name on both the credit card and ID match the name on your purchased tickets, in order to gain entry to the event. Let's have fun and party responsibly and don't forget to thank the event staff as you exit!
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If you have any questions and or concerns, feel free to contact us. Visit to view the current guidance related to COVID-19.
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We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel Omni's Safe & Clean Program, LEARN MORE > For a detailed version of our full scope for "Omni Safe & Clean," click here. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Proof of Vaccination is NOT required to enter the hotel. For clarity below are the guidelines regarding the vaccination status and face coverings of anyone entering the Omni Frisco Hotel. If event is canceled due to Covid-19, you'll be refunded. Omni Frisco Health & Safety Protocols ?????? ????: We follow the CDC & WHO websites for all recommended guidelines to throw a safe event.